Access Google Play:

• Press the Google Play button at the bottom of your remote control.

Sign Into Google:

• If you are not already signed in, enter your Gmail credentials.

• If you’re signed in with a Cable Bahamas Gmail account, we recommend switching to your personal Gmail account.

Navigate to Updates:

• Go to the top right corner of the screen and select your Gmail profile icon.

• Choose “Manage apps and games”.

• Select the “Updates” tab.

Update the ALIVFibr TV App:

• Find the ALIVFibr TV app and click Update.

Turn On Auto-Updates (Recommended):

• Go to Settings in the same menu.

• Select Auto Update Apps.

• Make sure “Auto Update Apps” is enabled for future updates.

Launch the Updated App:

• Once the update is complete, select Open.

• You’ll be prompted to “Choose your user”.

• Select the option with your account number and the character wearing a red baseball cap.