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Service Updates

We work hard to give our customers the best and most reliable service possible.
But if something does need to be fixed we will update you here and get it sorted as quickly as possible .

Check for any faults or maintenance in your area.

Notification of AlivFibr outage – Shirley St & Kemp Rd

Reported: 02/06/2026 6:24 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Jerome Avenue

Notification of outage – Joe Farrington Rd

Reported: 02/06/2026 6:10 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Eleuthera Drive

Notification of ALIVFibr outage – Village Road

Reported: 25/05/2026 3:17 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Tuck-a-way Rd
View recently resolved issues

Notification of ALIVFibr outage – Village Road

Reported: 24/05/2026 6:00 pm
Resolved: 25/05/2026 8:00 am
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Shirley St. & Kemp Rd

Notification of Outage

Reported: 19/05/2026 3:30 pm
Resolved: 19/05/2026 6:00 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience. The following areas are also affected: Mount Royal Avenue and Sixth Terrace Murphyville Road

Affected Areas

Mount Royal Avenue and Sixth Terrace, Murphyville Road

Notification of ALIVFibr outage

Reported: 25/06/2025 6:44 pm
Resolved: 25/06/2025 9:53 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience. The following areas are also affected: Fox Dale & Mosquito Drive Johnson Estates Step Street Bernard Road Harmony Hill Estates

Affected Areas