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Service Updates

We work hard to give our customers the best and most reliable service possible.
But if something does need to be fixed we will update you here and get it sorted as quickly as possible .

Check for any faults or maintenance in your area.

Notification of outage – Carmichael Road

Reported: 23/07/2026 4:00 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Jumbay Drive

Notification of outage – South Beach Rd

Reported: 10/07/2026 5:08 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Antonio Drive

Notification of outage – Oaksfield

Reported: 18/06/2026 8:25 am
We apologize you maybe experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Eneas St.
View recently resolved issues

Notification of outage – Oakes Field

Reported: 23/07/2026 3:00 pm
Resolved: 23/07/2026 6:00 pm
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Highland Estates

Notification of Outage CARMICHAEL ROAD EAST

Reported: 18/07/2026 8:32 am
Resolved: 18/07/2026 9:57 am
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Mutton Fish Drive

Notification of outage – Cowpen

Reported: 10/07/2026 10:19 am
We apologize you may be experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Plainfield Rd

Notification of Outage Fibre Break – Prince Charles

Reported: 04/07/2026 12:20 pm
Resolved: 04/07/2026 9:34 pm
We apologize you may be experiencing a disruption to your Aliv Fibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Winton Highway, Adam Street East, Camperdown, Joe Farrington Road, Eastwood/Passion/Tulip, San Souci, Sea Breeze, Colony Village/San Souci, Elizabeth Estates, Yamacraw Shores, Sea Breeze, Port New Providence, Palm Cay, Palm Cay, Winton South, Winton South/Meadows/Holly Road, Yamacraw Shores, Treasure Cove, Cusbal Hill, Nassau East, Elizabeth Estates/Commonwealth Blvd, Elizabeth Estates/St Vincent, Elizabeth Estates/Commonwealth Blvd, St Andrew’s Beach Estates, Winton South, Elizabeth Estates/Antigua Street, Joe Farrington Road, Hanna’s Corner, Eastern Estates/Falcon Crest

Notification of outage – Coral Harbor

Reported: 30/06/2026 8:00 am
Resolved: 30/06/2026 10:19 am
We apologize you maybe experiencing a disruption to your Alivfibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Dunmore Drive East/Bailey Drive

Notification of AlivFibr outage – Westridge

Reported: 29/06/2026 1:30 pm
Resolved: 29/06/2026 5:13 pm
We apologize you maybe experiencing a disruption to your AlivFibr services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas

Sandy Port & Clipper Island
Effective August 16, we will be updating the prices of select plans and services. For more informationclick here.